·Local Customers ~ pick up available
·Flat Rate shipping for orders under $100.00 is $15.00 + GST/HST (with the exception of heavy items and bulky items, totes, & machines – in these instances, a custom shipping quote will be given)
·Free shipping for orders over $100.00 (before taxes) in Canada (with the exception of heavy items and bulky items, totes, & machines – in these instances, a custom shipping quote will be given)
We ship all of the above orders by Canada Post Expedited Parcel service with tracking and insurance.
If the actual shipping charge is less than the actual shipping cost, ALL shipping overcharges will be completely refunded.
·Envelope Shipping – When items can be shipped in an envelope, we will refund the overcharge on shipping when paying immediately on the website. You may email for a special listing with different shipping charges.
However, insurance and tracking payment will be your choice, and you will be responsible for all charges for these additional services.
No returns are accepted without authorization. Please contact us should any of the following problems occur.
*Damages which may occur during shipping must be reported to us within three days of receiving your order.
Please keep any damaged boxes or shipping envelopes.
There will be a 20% restocking fee on returned items. In the case of merchandise returns, shipping charges will not be refunded and the return shipping costs are the responsibility of the shipper, except in cases of mistakes by Love is in the Details.
We cannot accept returns or exchanges on sales items, stickers, pens, cardstock, paper and/or books. All returns are to the discretion of Love is in the Details.